Please feel free to reach out to our Customer Service team via email anytime!

Monday 09:00 AM - 05:00 PM AEST
Tuesday 09:00 AM - 05:00 PM AEST
Wednesday 09:00 AM - 05:00 PM AEST
Thursday 09:00 AM - 05:00 PM AEST
Friday 09:00 AM - 04:00 PM AEST

Quiksilver

We are pleased to offer free shipping and returns for&#xA0;<a href="https://quiksilver-au.myshopify.com/pages/rewards" id="isPasted" rel="noopener noreferrer" target="_blank">Quiksilver Freedom Benefits</a> members. For all other customers, we offer free shipping for orders above $100.

We are pleased to offer free shipping and returns for Quiksilver Freedom Benefits members. For all other customers, we offer free shipping for orders above $100.

Do you offer free shipping?

Shipping & Delivery

What’s your return policy?

How do I make a return via mail within Australia?

How do I return an item in store? (Australia only)

Do you offer exchanges?

Warranty and Terms of Use

How do I submit a warranty claim?

How do I return an item within New Zealand?

Wetsuit warranty

Third-Party Retailer Warranty

Returns and Refunds

Track my order

What is your shipping policy?

Do you ship worldwide?

Split Shipment

Customs Import Duties and Taxes for NZ

Click & Collect

Can I edit or add anything to my order?

What is your cancellation policy?

How do I apply promo/discount codes?

What do I do if my item(s) arrives damaged?

What do I do if I receive the wrong item in my order?

Order Issues

My Orders

What is Quiksilver Freedom Benefits?

What do I get for joining Quiksilver Freedom Benefits?

How do I earn offers and rewards?

How do I use a reward?

How do I get free shipping?

What happens if I return items from a loyalty order?

How do I view my points?

My purchase is not appearing in my points balance. What should I do?

Do my loyalty points have an expiration date?

Do my rewards have an expiration date?

Can I use my reward on other Liberated family brands?

How do I update details in my account?

Online & In-Store Sales/Promotions

Loyalty & Promotions

How do I unsubscribe from your emails?

Is everything in store available online?

Do you have any stickers or merch you can send?

What payment methods do you accept?

Payment

General

Tops & elastic waist bottoms

Men's Wetsuits

Men's footwear

Waterman Apparel Tops & Bottoms

Men's Gloves

Men's Snow Outerwear

Men's Helmets

Men's Hats

Men's belts

Men's size guides

Baby Clothing

Boys 2-7 Clothing

Boys 8-16 Clothing

Boys 2-7 Footwear

Boys 8-16 Footwear

Boys 2-7 Snow Gloves

Boys 8-16 Snow Gloves

Boys Snow Helmet

Boys 2-7 Hats & Beanies

Boys 8-16 Hats & Beanies

Boy's Size Guides

Size Guide

When will my gift card expire?

Can I buy a physical gift card?

Can I use my e gift card in store?

When will I receive my gift card?

Can I use more than one gift card at checkout?

How do I redeem my gift card?

How do I check my gift card balance?

Can I get a refund?

Can I purchase a gift card to use in NZ?

Gift Cards

Contact Us

Do you offer free shipping?Updated 6 months ago