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Order Issues

Frequently asked questions about order issues.

What do I do if my item(s) arrives damaged?

We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please Contact Us for further assistance. Please include an image of the damage. While we may not be able to guarantee your exact order is replaced du

What do I do if I receive the wrong item in my order?

We are sorry to hear you received the wrong item in your order!. Please Contact Us for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for any notes or packing slips that i